We are committed to providing efficient and reliable shipping services for your orders. Please review our policy below for details on how we handle shipments.
Contact Information
For any shipping-related inquiries, please contact us at:
- Email: mail@digivel.store
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after Order confirmation. Delays may occur during high-demand periods or due to item availability.
Domestic Delivery (Within India)
- Standard Delivery: 3-7 business days.
- Express Delivery: 1-3 business days (additional fees apply).
Delivery Times
- Estimated delivery times are not guaranteed and depend on carrier performance.
- Delays due to customs, weather, or logistical issues are beyond our control.
Order Tracking
- Tracking information is sent via email once your order ships.
Damaged or Lost Packages
- Report issues within 7 days of delivery to mail@digivel.store.
- Provide photos of damaged items/packaging for assistance.
Address Changes
- Update your shipping address before order processing. Contact us immediately if changes are needed after submission.
Returns & Refunds
- See our Return Policy for details.
Policy Updates
- Changes to this policy will be posted on this page.
Thank you for choosing Digivel Store!